Please Note:
• Fares are one-way and
subject to change.
• Buy
passes and punch cards from drivers
(exact amount required-drivers do not carry change)
• Checks must be approved in
advance
($20 service fee
charged for all returned checks)
All Ticket Sales Are
Final
Sorry, No Refunds |
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*Discounted Fares
Available To:
Seniors
Age 60 and over with valid
proof of age.
Disabled
With valid Medicare ID Card, California DMV Disabled
Person/Veteran ID Card, or ADA Paratransit Eligibility ID Card.
Students (TRAX only)
Children aged 6 to 18 and ages 18 and over with valid student ID
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(Times are approximate &
subject to change)
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TRAX
Mon- Fri 6:30am
- 6:30pm
ParaTRAX
Mon- Fri 7:00am
- 6:00pm
Saturday 9:00am -
3:00pm |
Note:
Exceptions may be made for
special events. For persons with disabilities who are
ADA-certified, ParaTRAX hours will be extended to match TRAX
hours, with a 24-hour advance reservation. |
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TRAX/ParaTRAX is closed and no services are provided on the
following days:
New Year’s Eve
New Year’s Day
Presidents’ Day |
Memorial Day
Independence Day
Labor Day |
Thanksgiving
Christmas Eve
Christmas Day |
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TRAX routes have designated
stops but may also be accessed by "flagging down" a bus
 anywhere
along the route where it is safe to stop. Be sure you are standing
in a safe place and wave your hand so the driver can see you in time
to make the stop.
Buses cannot stop on bridges, overpasses, turn
lanes, narrow roadways or other places where they cannot pull
completely off the roadway. In times of diminished light or
visibility, such as rain, fog or after sunset, a flashlight and/or
bright clothing will aid the driver in seeing you.
You may call ahead to inquire where to safely
catch the bus and also to request that the dispatcher radio the bus
driver to be watching for you.
All buses are equipped with
easy-to-use bike racks located on the front of the bus. Bike racks
are available on a first-come-first-served basis for free.
Passengers are responsible for loading and unloading their own
bicycles.
All buses are wheelchair lift
equipped and can transport up to two wheelchairs at one time. All
wheelchairs and similar mobility
 devices
must have properly working brake systems and cannot exceed 750 lbs,
including the passenger.
Drivers are happy to provide assistance but are
not allowed to physically lift passengers or devices. For safety
reasons, it is requested that electric-powered devices be backed
onto lifts and that power be turned off during transport.
Children under 10 years old
must be accompanied by an adult or have written permission to ride,
signed by the child’s parent/guardian, and a responsible adult must
be present at the drop-off destination.
Written permission must contain the names,
addresses & phone numbers of both the parent/guardian and the
responsible adult who will be present at the drop-off destination.
Note: If there
is no responsible adult present at the drop-off destination, the
child will remain on the bus and proper authorities will be
notified.
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To keep the service enjoyable
for all riders, abusive or disruptive behavior, smoking, spitting,
loud music, or moving about the bus is not permitted. Drivers have
the authority to enforce conduct rules on the bus and will contact
law enforcement when necessary.
TRAX/ParaTRAX reserves the
right to refuse service to anyone.
To keep the buses clean, open
food and/or drink containers are not allowed on the bus. Travel
mugs, sippy cups, baby bottles, and water bottles with secure lids
are OK.
Carry-on items are limited to
the size and number that can be handled safely in one trip. No
flammable or hazardous items and no weapons of any kind are allowed
on the bus. No items will be allowed to block the aisles. Strollers
must fold up and be stored under the seat. Drivers are NOT allowed
to assist with carry-on items.
Shoes, shirts and appropriate
clothing must be worn on the bus.
Only seeing-eye dogs and
other certified service animals are allowed on the bus.
All TRAX/ParaTRAX buses are
equipped with seatbelts. Passengers are strongly encouraged to use
them at all times.
TRAX has made every effort to
make the information in this Riders Guide as accurate as possible.
We apologize for any errors or inaccuracies. Weather, breakdowns,
accidents, construction, trains, or other unforeseen conditions may
delay service or result in service cancellation without notice.
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