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Disabled Services

 

In accordance with the Americans with Disabilities Act (ADA), all TRAX buses are lift equipped and wheelchair accessible.

ADA Paratransit Service
ADA Paratransit Service is provided by ParaTRAX in the greater Red Bluff area and by Deviated Routes outside of the ParaTRAX service area. See ParaTRAX & Deviated Routes sections for more information and conditions (see below).  ADA certified riders also receive a reduced rate fare on all available public transportation services.

ADA Certification Program
Most individuals who cannot use a regular fixed route public bus because of a disability are eligible for ADA certification. If you believe that you may be eligible, click here to view or download the application in PDF format (requires Adobe Acrobat Reader), pick up an application from any bus driver, or call 385-BUSS and one will be mailed to you.  You can also arrange for the information to be taken by telephone or via TDD.

Other ADA information:

ParaTRAX
Dial-a-ride transit service in the greater Red Bluff area. ParaTRAX is a "rideshare" program -- rides are booked in advance, routed as efficiently as possible, and the bus is shared with other riders (which may lengthen ride times). ParaTRAX is NOT a taxi service and priority for rides goes to seniors and persons with disabilities (the General Public is encouraged to ride TRAX). Advance reservations are required for ParaTRAX and there is an additional charge for same-day service.

Riders are required to book pickup and return trips at the same time. Special discounted fares are available for seniors and the disabled with proper identification. See ParaTRAX section for more information and conditions.

Deviated Routes
(Service for disabled riders outside of the Red Bluff ParaTRAX service area)  Regularly scheduled TRAX buses will deviate up to 3/4 of a mile off the regular routes to provide rides to persons with disabilities who have Americans with Disabilities Act (ADA) certification. Advance reservations are required and certain limitations apply. See Deviated Routes section for more information and conditions.

 

 


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